Preparing for your visit
Please print and fill out our new client registration form prior to your visit. For your convenience, we have a downloadable form or an online form that you can fill out and submit.
A deposit for the first exam fee ($25.00) may be required to book your first appointment as this reduces no-shows and last-minute cancellations that impact our ability to care for current patients. This is a non-refundable deposit that may be transferred to a rescheduled appointment if reschedule is made 48 hour in advance. Future appointments do not currently require a deposit.
A staff member will reach out to you to schedule as soon as they’ve set you up in our system, usually the same business day.
Thanks for choosing Country Oaks Veterinary Clinic!
There are a few things you will need to prepare for your first visit. Please arrive 15 minutes prior to your appointment to fill out any necessary paperwork. Please print and bring in a filled out new client form.
1) Please bring any previous medical records and vaccine history that you may have. If you don’t have a paper copy of your records you can always call your previous vet and ask them to fax or email us any pertinent information. If your pet has a history of medical issues it is often helpful to have the entire record copied so that we can add it to our file. Please also bring any current medications that your pet is on.
2) Fast your pet for 8-10 hours prior to your appointment. If we need to run any bloodwork for a wellness package or sick pet diagnostics a fasted blood sample is preferred. It is okay to give your pet access to water. Make sure that you give your pet any medication they may need as usual. If you need to give them a tiny bit of food with a pill that is okay. DO NOT FAST DIABETIC PETS. Feed and give insulin as usual.
3) Bring fresh samples of urine and stool. Or at least don’t walk your pet just prior to their appointment. If you have a cat you may want to restrict access to their litter box for a few hours before their appointment.
4) We practice preventative medicine. Part of what makes this so successful is compliance with our wellness programs. Running diagnostics regularly helps maintain your pet’s health by catching any abnormalities early on.
5) Make a list of any questions or concerns you may have. If your first visit is a sick visit write down a list of symptoms at home so that you don’t forget anything.
6) We will do our best to keep you updated throughout your visit but, when in doubt, feel free to ask. If you have any concerns about how much our services will cost we will be happy to supply an estimate. Communication is key to great medicine and customer service, we want to do what is best for your pet and for you!